Showing posts with label Customer Service. Show all posts
Showing posts with label Customer Service. Show all posts

Monday, July 5, 2010

July is Social Wellness Month

Take sometime this month to:
Improve your communication
Listen more
Be positive
Respect and earn the respect from others
Be confident in public



Click here for more resources http://wordsofwellness.com/Social_Wellness.htm

Monday, June 7, 2010

June Celebration

National Professional Wellness Month

June 1–30. Increase your worth in the marketplace. Add value to your company and your customers. Be accessible, reliable and fair. Update your resume, increase your skills and learn your business completely. Become a source of reference: be visible, attend meetings and company or community socials. (from answers.com)

Wednesday, June 2, 2010

Effective Communications Month

June is Effective Communications Month

In order to service clients and make long lasting connections with vendors you have to have open, honest or reliable communication.

Use this month to take some communication quiz to find out how you are communicating with others. You maybe surprised at what you discover.

Wednesday, May 26, 2010

Code of Ethics 1

More than the service/product you provide having a working code of ethics that defines the value of the company is a plus to each business.

A major code to utilize is Reliability

Reliability is being a dependable vendor.

For instance, if you have a client that has given you a deadline that you have agreed to meet it is best to either meet the deadline, communication any issues with the client or decline the project.

Too many customers are being left without any of the service/product they purchase and this hurts not just that vendor but in some cases all because customers grow to not trust anyone.

Keep your code.

Wednesday, November 25, 2009

We Appreciate You!

Make It Happen Consulting has been able to do and see so many things through working with some wonderful people in the area and abroad.

We only hope that during this Thanksgiving season you know how much you mean to us. We are thankful for all the things that have come about this year to help us grow into a stronger team.

Up until December 1, 2009 we will be making appointments with potential clients to help them get started on the visions they have. If you are interested in a free consultation feel free to contact us at www.makeithappenc.com for more information.

We are thankful for where we have been and where we are going with you.

Have a wonderful Thanksgiving!

Wednesday, November 4, 2009

Respect

Respect is an act of giving particular attention (reference www.merriam-webster.com)

As your company goes through ups and downs you shouldn't compromise the integrity of the firm by bieng disrespectful.

When things are difficult that is the best opportunity to reach deep down and keep things at 100% effort.

Too many companies are not sticking to the mission or showing their customers the respect they deserve. If you want to have your company for years to come some core things need to always stay in place so that you can go above and beyond the competition.

Do not that the environment change you, change the environment.

Wednesday, September 2, 2009

The secret is out

We track a lot of debates and conversations about new businesses, customer service and the growing trend across the world.

The main thing that people are discussing is that just because you have a company does not mean that everyone has to utilize your services. With the economy change a lot of people have now started to start companies or sign up with a direct sales company. These tactics have only been to create more income but not necessarily to work in a passion position.

This in turn has people thnking that they can do, say and act anyway they want. The good thing about the direct sale companies such as Avon, Mary Kay, etc is that they already have the business plan, policies and procedures for you to follow. When you start your own company it is your duty to create all of that yourself. People are not creating the foundation. If you do not set the foundation then you can in time cause your company to go down in flames.

Also you cannot promise results that you cannot provide. Russ Parr from 93.9fm discussed that a lady sent him a letter saying she found a speciality company that said they could plan, design and provide food for a event. They showed so much promise. They did not execute correctly and the client was left unsatisfied. When the client expressed her dismay the company just stated that they did all they could. That is not providing the service that you committed to.

As business owners it is a duty to have integrity.

If you do not provide good service, offer spectacular customer service and make sure your foundation is set then you are really saying I just want money with no real work. A business is not easy. It takes work and time to be successful.

The secret is out if you do not take pride in all you do.

Be the best you can be.