We track a lot of debates and conversations about new businesses, customer service and the growing trend across the world.
The main thing that people are discussing is that just because you have a company does not mean that everyone has to utilize your services. With the economy change a lot of people have now started to start companies or sign up with a direct sales company. These tactics have only been to create more income but not necessarily to work in a passion position.
This in turn has people thnking that they can do, say and act anyway they want. The good thing about the direct sale companies such as Avon, Mary Kay, etc is that they already have the business plan, policies and procedures for you to follow. When you start your own company it is your duty to create all of that yourself. People are not creating the foundation. If you do not set the foundation then you can in time cause your company to go down in flames.
Also you cannot promise results that you cannot provide. Russ Parr from 93.9fm discussed that a lady sent him a letter saying she found a speciality company that said they could plan, design and provide food for a event. They showed so much promise. They did not execute correctly and the client was left unsatisfied. When the client expressed her dismay the company just stated that they did all they could. That is not providing the service that you committed to.
As business owners it is a duty to have integrity.
If you do not provide good service, offer spectacular customer service and make sure your foundation is set then you are really saying I just want money with no real work. A business is not easy. It takes work and time to be successful.
The secret is out if you do not take pride in all you do.
Be the best you can be.
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