The secret is out

We track a lot of debates and conversations about new businesses, customer service and the growing trend across the world.

The main thing that people are discussing is that just because you have a company does not mean that everyone has to utilize your services. With the economy change a lot of people have now started to start companies or sign up with a direct sales company. These tactics have only been to create more income but not necessarily to work in a passion position.

This in turn has people thnking that they can do, say and act anyway they want. The good thing about the direct sale companies such as Avon, Mary Kay, etc is that they already have the business plan, policies and procedures for you to follow. When you start your own company it is your duty to create all of that yourself. People are not creating the foundation. If you do not set the foundation then you can in time cause your company to go down in flames.

Also you cannot promise results that you cannot provide. Russ Parr from 93.9fm discussed that a lady sent him a letter saying she found a speciality company that said they could plan, design and provide food for a event. They showed so much promise. They did not execute correctly and the client was left unsatisfied. When the client expressed her dismay the company just stated that they did all they could. That is not providing the service that you committed to.

As business owners it is a duty to have integrity.

If you do not provide good service, offer spectacular customer service and make sure your foundation is set then you are really saying I just want money with no real work. A business is not easy. It takes work and time to be successful.

The secret is out if you do not take pride in all you do.

Be the best you can be.

Customer Service

Do you know what good customer service is?

Does your office offer training to help the team offer better customer service to the customer.

Many companies have cut the quality out of customer service. It is a very essential task to make sure that your employees are assisting your clients. If people are working with you or want to utilize your business it is only right to show them repect.

What kind of customer service is your company offereing?

Support

One of the most important parts of a successful business is a strong support system. When you have support you are able to go above and beyond the norm because someone is there to cheer on all that you do.

Even on the low days it helps to have a team, staff, family and friends that really believe in what you do.

Also there are many professional organizations that can give you industry support to help your business be informed and up to date on the trends.

If you don't already have the support you desire now is the time to start building your team.

Real Talk!

WPGC presents
REAL TALK LIVE with TC
from
THE DONNIE SIMPSON SHOW!

It’s REAL Talk, REAL Women and a REAL conversation about THE COLOR PURPLE!
Join us this THURSDAY, JULY 9TH, 6:00PM, at Eatonville Restaurant, 2121 14th Street, NW, DC 20009. Eatonville is named after the hometown of Zora Neale Hurston, author of “Their Eyes Were Watching God.”

Ladies, come unwind, meet TC and members from the cast of The Color Purple! Enjoy wine, hors'dourves and dialogue with TC and the cast. We’ll discuss issues from The Color Purple (domestic violence, infidelity, lesbianism, father/daughter relationships, etc.) and how these issues affect women today.

Experience Eatonville’s food & folklore atmosphere, register to win tickets to see Oprah Winfrey’s The Color Purple at The Kennedy Center, massage gift cards compliments of Massage Envy and much more!

This event is absolutely FREE, but space is limited. Early arrival is strongly suggested.

To RSVP, go to WPGC.com. KEYWORD: Real Talk
Location: Eatonvile Restaurant, Northwest DC

Time To Relax and Regroup

July 4th is coming up and how are you planning to celebrate. Have you decided to take a mini vacation from everything to relax? Will you be attending some events that will help enhance your company?

Whatever you are doing on this weekend take a moment to evaluate your company. Where is it going? How has the year been so far? What changes can be made to make it more successful?

Once you come back from the relaxing weekend you will be energized and ready to take your company to another level but you must regroup.

Goal

A lot of companies are taking their focus off of just the task at hand and working with everyone to find out what the true goal is.

Of course the initial thought would be money, success, and fame but once a full evaluation it done many companies find that the goal is much more deeper than that.

Goals consist of:
Helping the Homeless
Mentoring
Supporting the community
Giving
Renting out office space to help other companies succeed

What is your company goal?
Why are you a company?

Knowing the goal of a company can make a world of difference on how things flow.

Be a Great Vendor at Events...

Summer is around the corner and if you are a product based company you are looking for ways to market and promote your products to new customer. This is especially true if you are making your own products that cater to women.

We want to provide a few tips to remember when you decide to become a vendor for an event.

Know what you are paying for. What is included in the vendor fee? For example the host/hostess is offering:
Marketing on flyers, email blast, press releases
Table
Refreshments

Create a plan to make the most of the opportunity. Once you have decided to become a vendor for a certain event it is time for you to create the plan of:
Sales and promotions you will be offering
Tracking plan (how to capture information from each person that stops by your location
Promotion tactics you will use for your current clientele

Communicate with the host/hostess. Stay on top of what is being done to promote your business and the event so that you get the most from vending. You can also use any information that is published for your portfolio or website.

Be on point. Before the event have your team in place, supplies (business cards, flyers, email list, etc), packages, and a variety of inventory.


Just by including these things in your decision and plan for being a vendor of an event you will increase your sales opportunity and also get informed of more events that can increase your revenue.

Happy Saling!